A IT services firm from Singapore is recruiting IT Engineer to join team in HCM city. This role will administer operations of banking payment system according to SLA, working in close cooperation with other technical teams (Software Application, Networking).
Perform and control day-to-day email/phone/onsite supports on Payment Application systems administration/management activities that may include initial set-up, configuration, testing of hardware or software platforms and/or customization to maintenance and upgrade projects.
Resolve moderately complex problem management issues by investigating and devising solutions for systems/operations. May include installations, set-ups, and error message, on line transactions, system/application status, testing solutions, and operational procedures in accordance with the service level agreement.
Interact with network services, software systems engineering and /or applications development in order to restore availability of services and/or identify root cause of complex problems.
Review complex problem situations and identify preventive measures / improvements to processes, procedures or tools and implement these as required.
- University graduated in IT major.
- Have knowledge of networking, Windows Server.
- Ability to communicate in English and reading English documents.
- 3 years as IT support. Great advantage if have experience with international payment system (SWIFT) in banks.
- Certified CCNA, MCSA, MCSE.
- TOEIC, TOEFL, IELTS.
- Experienced in finance and banking.
- Strong work ethic and commitment to integrity.