An global company is recruiting Network Operations Manager in HCM city. You will join with Hong Kong team to manage the network operations globally, including multi-cloud networking/DC/data & voice networks. To succeed in this role, you will need 5+ years of experience in enterprise networking infrastructure on cloud or DC network. You also need leadership experience and strong communication skills in English.


  • Lead and manage a team of network engineers with 24/7 operations
  • Responsible for global network operations, monitoring, support, change, and implementation, including multi-clouds networking, data center network, campus network, Wifi network, data & voice network
  • Manage network changes, incidents, SLA, availability, and provide root cause analysis with preventive actions if needed
  • Lead incident management and command during technical issues, incidents and outages
  • Build and maintain the operational KPIs/reports and ensure infrastructure meets corporate standards and policies
  • Responsible for capacity planning and proactive monitoring of infrastructure components
  • Follow and implement processes for monitoring/alerting, escalation, and maintenance
  • Oversee the quality and completeness of operational and security processes
  • Drive continuous improvement in term of productivity and performance
  • Develop and maintain network documentation, including configurations, policies, and procedures
  • Communicate with various internal and external parties for any changes and incidents
  • Evaluate network capacity and identify areas for improvement to improve network performance and efficiency
  • Prepare and present reports to senior management on network performance, KPI, and capacity planning
  • Ensure compliance with industry regulations and standards, and all Service Level Agreements
  • Ensure team members have the resources they need to perform their jobs effectively


  • A degree in Computer Science, Information Technology, Information Systems or equivalent experience.
  • 5+ years of related experience in enterprise infrastructure network environments on cloud or data center networks including implementation, support, documentation, and administration.
  • Experience in managing a team in IT infrastructure support functions, especially for networking
  • Experience in WAN, LAN, multi-cloud networking, Wi-Fi, and VOIP.
  • Experience with hybrid cloud connectivity solutions and technologies - AWS Direct Connect, Azure ExpressRoute, Equinix Fabric.
  • Experience with SD-WAN technologies, such as Fortinet, and Cisco networking products/solutions
  • Strong troubleshooting and problem-solving skills.
  • Professional credentials in CCNA, CCNP, cloud certificate or relevant disciplines will be an advantage.
  • Good communication and presentation skills as well as the ability to interact with internal customers independently
  • Proficient skills in Microsoft Word, Excel, PowerPoint and Visio.
  • Willing to work extended hours and weekends when required for support and project related activities
  • Proactive and committed to work in a quality environment.
  • Strong sense of responsibility with good analytical skill, self-motivated and detail-minded.
  • Excellent communication skills, both verbal and written in English

Salary & Benefits:

  • Basic salary: 3500 USD Gross / month
  • 13th month salary
  • Company profit Sharing
  • 24 days off(12 annual leave days + 12 paid healthcare leaves)

If you would like to apply for the job or find out more, please contact Hieu Nguyen at TECHSPACES on This email address is being protected from spambots. You need JavaScript enabled to view it. or call 0935 372 372